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ConnectorEngage

Engage integration for Claude and Codex

Create a Engage connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.

Use Engage from Claude

Add the Engage connection to a Space that runs Claude, then use it from every channel in that Space.

Use Engage from Codex

Add the Engage connection to a Space that runs Codex, then use it from every channel in that Space.

Use Engage from Sidekick

Connect your own OpenClaw to Sidekick while type.com provides the conversations, permissions, connections, skills, and automations.

Marketing & Social

What the Engage connector can do

Engage powers personalized messaging across email, push, in-app, and SMS, built around customer and account records that drive each campaign. With an Engage connection in type.com, a lifecycle or support Space can ask Claude to add a customer to an account, subscribe a user to a list, or archive a user while keeping their history intact.

One connection, many Spaces

Connect Engage once, then decide which Spaces can use it in threads, skills, automations, and coding work.

What teams do with Engage in type.com

Link a customer to an account

Associate a user with one or more accounts and assign the right role for their access.

Try asking
Add this customer to our Enterprise account in Engage with admin role.

Subscribe a user to a messaging list

Add a customer or account to a list so they start receiving the right targeted messages.

Try asking
Add this user to our Product Updates list in Engage.

Deactivate a departing user

Archive a user account while keeping their engagement history on file, instead of deleting it outright.

Try asking
Archive this Engage user since they churned last week, but keep their history.

Representative actions

  • Add Customer to Accounts

    Links a customer record to one or more account entities, optionally assigning a role.

  • Add User to Lists

    Subscribes a Customer or Account record to one or more Lists so they receive targeted messaging.

  • Archive List

    Archives a list so new subscribers can't be added, without affecting current ones.

  • Archive User

    Deactivates a user account while preserving their historical engagement and event data.

  • Convert User Type

    Converts a user between the Customer and Account entity types.

Connection

API and auth details

Engage provides REST APIs for customer engagement data and messaging workflows. Docs describe JSON requests/responses, HTTPS-only access, API versioning, pagination, errors, and HTTP Basic authentication with API key and secret for resources used in email, SMS, push, and in-app messaging automation.

FAQ

Questions people ask before connecting Engage

Can Claude manage Engage customer records from type.com?

Yes. With an Engage connection shared to a Space, Claude can link customers to accounts, manage list subscriptions, and archive users in a thread.

How does Engage authenticate in type.com?

Engage uses basic authentication with an API key and secret, set up once by an admin and shared with approved Spaces.

Can Engage list management be scheduled?

Yes. A type.com automation can review and archive inactive Engage users or lists on a recurring basis and post a summary to a channel.

Is this the same as a Engage MCP server?

Not exactly. type.com uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.

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